Help Desk/Customer Care

Help Desk/Customer Care

Help Desk personnel handle trouble calls from faculty and staff. We handle calls related to the campus telephone system, computer software and hardware, technology procurement consultation.

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Contact Information

808.734.9711 (TEL)

808.734.9287 (FAX)

Hours of Operation

Monday – Friday, 9:00 a.m. to 12:00 p.m., 1:00 p.m. to 4:00 p.m.

University of Hawai’i Technical Support

Technical support for enterprise systems such as Banner, FMIS, and the MyUH Portal, or software licensed by UH is provided through the University of Hawaii Information Technology Services (ITS) Help Desk.  For assistance in these areas, you may call or email the UH Information Technology Services department.